Review some common questions asked about us and our services
Monday to Friday: 8:00 am to 4:00 pm
Saturday: Closed
Sunday: Closed
Yes, the Bank offers loans only to qualified customers that meet the necessary requirements. Visit our Services section or contact our customer service for more information on loan products and eligibility criteria.
No, you don't need to come to the bank. From the comfort of your home, you can open an account online. Call us at +234 813 970 04788 or send an email to info@novelmfb.com for more details and assistance.
Yes, we offer specialized accounts for cooperatives, thrift groups, and associations. Requires minutes of meeting appointing signatories and group registration documents.
You'll need a valid means of identification (National ID, International Passport, Driver's License, or Voter's Card), passport photograph, and proof of address (utility bill or tenancy agreement).
Yes, your money is insured by the Nigeria Deposit Insurance Corporation (NDIC). We are licensed by the Central Bank of Nigeria and comply with all regulatory requirements to ensure the safety of customer funds.